Fraud Risk Officer (Rolling Intake)

Your Role:

Key responsibilities as follows: 

• Oversee the operational performance of Fraud Risk Analysts to achieve targets in fraud detection rate, turnaround time, and quality. 
• Manage investigations of special case complaints, ensuring impartial outcomes based on evidence. 
• Coordinate with law enforcement for police operations and represent the bank in legal proceedings. 
• Document and monitor credit and debit card fraud cases, ensuring recovery efforts are executed. 
• Manage SAFE reporting for compliance and mitigate fraud through account escalation from various reports. 
• Administer, monitor, and recommend accounts for write-off from fraud cases.

About You:

The ideal candidate will have: 

• A bachelor's degree in a business-related discipline. 
• Experience with fraud investigation in financial institutions. 
• A strong understanding of banking policies and regulations. 
• Familiarity with chargeback rules for card schemes like MasterCard, VISA, and Bancnet.

How to Apply:

Submit your application by following the standard procedures outlined by the employer, ensuring all required documents and information are included.